Privacy Policy
Last updated: 1 January 2025
This policy describes how BitBySoft (“we”, “us”, “our”) collects, uses, and protects information when you use our website at https://bitbysoft.com or contact us about our services.
1. Information we collect
We collect information you provide directly — such as your name, email address, company name, and project details when you submit our contact form or send us an email. We do not collect payment information through this website.
We may also collect technical information automatically when you visit our site, including your IP address, browser type, pages visited, and time of visit. This is collected through standard server logs and, where applicable, analytics tools.
2. How we use your information
- •To respond to enquiries and provide information about our services
- •To assess your project requirements and prepare proposals
- •To fulfil contractual obligations when you engage our services
- •To improve our website and understand how visitors use it
- •To comply with legal obligations
3. Cookies
Our website uses cookies to improve your experience. Necessary cookies enable core functionality. Analytics cookies help us understand visitor behaviour. You can control cookie preferences via the cookie settings banner on your first visit. Blocking some types of cookies may affect your experience of the site.
4. Data sharing
We do not sell your personal data. We may share it with trusted service providers who assist us in operating our website or delivering services (such as email providers or analytics platforms), under strict data processing agreements. We may also disclose data where required by law.
5. Data retention
We retain contact enquiry data for as long as necessary to respond to your enquiry and for a reasonable period afterwards in case of follow-up. Client project data is retained as required by our contractual obligations and applicable legal requirements.
6. Your rights
Depending on your location, you may have rights to access, correct, delete, or restrict the processing of your personal data. To exercise any of these rights, please contact us at hello@bitbysoft.com.
7. Security
We take reasonable technical and organisational measures to protect your personal data. Our website is served over HTTPS. However, no internet transmission is completely secure and we cannot guarantee absolute security.
8. Changes to this policy
We may update this privacy policy from time to time. Material changes will be noted with an updated date at the top of this page. Continued use of our website after changes constitutes acceptance of the updated policy.
9. Contact
For questions about this policy or your personal data, contact us at hello@bitbysoft.com.